Privacy policy

Last Updated: 15 July 2026

At Wenvora, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and safeguard your personal data when you visit our website or place an order.

Information We Collect

We may collect:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Payment information (securely processed by trusted payment providers)
  • Order history
  • IP address
  • Browser and device information

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Provide customer support
  • Send order confirmations and delivery updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorised transactions
  • Comply with legal obligations

Cookies

Our website uses cookies to improve website performance, personalise your shopping experience and analyse website traffic.

You can manage or disable cookies through your browser settings.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure or misuse.

Third-Party Services

Your information may be shared only with trusted service providers, including:

  • Payment processors
  • Delivery companies
  • Fraud prevention providers
  • Analytics providers
  • Customer support services

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information where permitted by law

Contact

Wenvora
22 Leicester Square
London WC2H 7LE
United Kingdom